Before you ever sit down with a therapist, there’s someone making sure everything on your end feels easy — that’s me.
Hi, I’m Rachel Owens, Office Manager and Billing Director here at The Oaks. Whether you’re scheduling your first appointment, sorting out insurance and billing questions, or just need someone to talk to for a moment, my goal is to be a friendly, steady presence for you from the very first phone call.
My background spans customer service, education, law firms, and health insurance, along with 9 years serving alongside my husband in ministry — experiences that have given me a genuine heart for people and a deep respect for treating every client with the kindness and dignity they deserve. I bring that same care to the details that keep your visits running smoothly, so the logistics of your care never get in the way of your healing.
Even before you meet your therapist, you’re already part of our Oaks family. I look forward to helping make your journey as smooth as possible.
